Shipping policy

Free Shipping to the UK

We are pleased to offer Free Standard Shipping on all orders across the United Kingdom.

Order Processing Time

All orders are processed within 1-3 business days. You will receive a notification email once your order has been dispatched.

Estimated Delivery Times

Because we ship our products directly from our global warehouses to offer you the best prices, our standard delivery time to the UK is typically 7–14 business days.

Please note that during busy periods (such as holidays or bank holidays), delivery may take slightly longer. We appreciate your patience.

Order Tracking

Once your order is shipped, we will send you a tracking number via email. You can use this to follow your package's journey directly to your door.

Multiple Items

If you order multiple items, they may occasionally arrive in separate packages at slightly different times, depending on which of our warehouses they are sent from.

Customs and Duties

For UK customers, all prices shown include VAT, and you should not typically face any additional customs charges. In the rare event that a small local handling fee is applied, this is the responsibility of the customer.

If your order has not arrived within 20 business days, please contact us at support@shopwaki.com so we can investigate for you.